Return & Refund Policy

At our store, customer satisfaction is at the heart of everything we do. We stand behind the quality of our products and offer a simple, transparent return process.

You may request a return within 7 days of delivery. To be eligible, items must be unused, in their original condition, and returned with all original packaging intact.

Once your return is received and carefully inspected, we will notify you regarding approval. Approved refunds are processed within 5–7 business days through the original payment method.

In the rare case that you receive a defective or damaged product, we will arrange a replacement or full refund at no additional cost.

Please note that shipping charges are non-refundable, except in cases involving damaged or incorrect items.

For all return requests, please contact us at:
alphaprime2031@gmail.com | 0319-5019700